Are we HIPAA? — Trust Center FAQ
Last reviewed: 2026-07-07 Public URL: https://me-journal.com/legal/hipaa Sister docs: Privacy Policy · Washington MHMDA · Nevada SB 370 · Trust Center
TL;DR
Me Journal is NOT HIPAA-regulated, because we are neither a Covered Entity (a US health plan, healthcare provider, or healthcare clearinghouse) nor a Business Associate (a vendor that processes Protected Health Information on behalf of a Covered Entity).
We are a consumer wellbeing app. The same regulatory position as Flo, Clue, Apple Health (the data-storage layer), MyFitnessPal, Strava, Headspace, and most journaling apps. The data you put in Me Journal is yours; we are an honest service provider for it; HIPAA does not attach.
That doesn't mean we are unregulated — far from it. We are governed by:
- UK GDPR + EU GDPR + the UK Data Protection Act 2018 — including Art. 9 special-category-data protections, which functionally exceed HIPAA in many areas (broader consent requirements, stronger Data Subject Rights, mandatory DPIA, 72-hour breach notice).
- US Federal Trade Commission Health Breach Notification Rule — expanded in 2024 to expressly cover consumer health apps. We follow the FTC 60-day individual notice + 10-business-day FTC notice (for 500+) regime, implemented in our internal FTC HBN runbook.
- Washington My Health My Data Act (MHMDA) — see the dedicated WA notice.
- Nevada SB 370 (consumer health data) — see the dedicated NV notice.
- California CMIA + CCPA/CPRA, Connecticut DPA, Oregon CPA, Texas HB 4 — for US residents of those states.
- ISO 27001:2022 + ISO 27002:2022 — we align our security programme to these Information Security Management Standards (pre-certification — we do not claim to be certified); our current posture is published at /trust.
- EU AI Act (mandatory August 2026) — our AI features (an in-app chat assistant and mood-based wellness suggestions, which run only when an AI key is configured, plus Monthly Synthesis, Gratitude Insight and cycle-pattern insights, which are built but currently switched off) are classified as limited risk under Art. 50 and we follow the transparency-obligation regime. Body Compass cycle/health data is not processed by any AI/LLM feature in the current version (cycle-pattern insights are disabled by default — see §4); the AI Act classification for those insights would be re-assessed before any such feature is re-enabled.
If any of the situations in §3 below come to apply, the analysis
flips and we will pursue HIPAA-aligned controls + Business
Associate Agreements as a matter of priority. Until then, the
investment is documented as deferred in OUTSTANDING.md.
1. Why isn't Me Journal a Covered Entity?
HIPAA (45 CFR Parts 160 and 164) attaches to three Covered Entity classes:
- Health plans — health insurance issuers, HMOs, government payors, etc. We are not a health plan. We charge for our journaling product, not for health coverage.
- Healthcare providers that conduct certain electronic transactions — doctors, dentists, nurses, hospitals, pharmacies. We are not a healthcare provider. We do not diagnose, prescribe, treat, or bill insurers. The app explicitly tells the user we are not a substitute for medical advice (see Body Compass privacy disclosure + every health-related screen). Body Compass cycle and fertility predictions are presented as non-clinical estimates, not diagnostics, and carry an explicit contraceptive disclaimer: Me Journal is not a contraceptive and is not a family-planning method, and must not be relied on to prevent or achieve pregnancy.
- Healthcare clearinghouses — entities that translate non-standard data into standard HIPAA transactions. We are not a clearinghouse.
2. Why isn't Me Journal a Business Associate?
A Business Associate is a vendor that "creates, receives, maintains, or transmits" Protected Health Information (PHI) on behalf of a Covered Entity. The user → Covered-Entity flow is the key trigger.
We have no contractual relationship with any Covered Entity. Our users sign up directly, pay us directly, and store their own data — they are individuals, not patients-being-served-by-a-provider. The "on behalf of" link is absent, so the BAA framework does not apply.
Even our Doctor's PDF feature does not create a BA relationship: the PDF is rendered client-side in the user's own browser and delivered to them — they can choose what to do with it. Me Journal never transmits it to a Covered Entity on a Covered Entity's behalf.
3. When would the analysis change?
We track three triggers in OUTSTANDING.md. If any one fires, the
HIPAA-aligned controls programme starts the same day:
| Trigger | What it looks like | |---------|--------------------| | B2B health-tech contract | We sign a contract with a healthcare provider, hospital, or insurer to provide Me Journal to their patients/members. We become a Business Associate the moment we accept PHI under that contract. Mandatory BAA, mandatory HIPAA Security Rule (164.312) controls, mandatory HIPAA Privacy Rule. | | US healthcare VC term sheet | A health-focused investor (a16z Bio + Health, Andreessen Horowitz's Bio Fund, Bessemer Healthcare, etc.) issues a term sheet with HIPAA-readiness as a closing condition. We pre-commit to the controls regime before close. | | Direct integration with a Covered Entity | A user-facing integration (Epic MyChart, Cerner, Athenahealth, NHS Digital, etc.) where we receive identifiable patient records from a Covered Entity's systems. Same Business Associate flip as above. |
None of these are currently in flight.
4. What do we actually do that resembles HIPAA, even though we're not regulated?
A lot. Many HIPAA Security Rule controls are good-hygiene defaults that we apply regardless. We've mapped these in our ISO 27001 Statement of Applicability (/trust) and the Body Compass DPIA. Highlights:
- End-to-end encryption (E2EE) of journal content (including dictated entries), Body Compass daily-entry content (vault-mode is the default for solo users) and the encrypted health profile — equivalent to HIPAA Security Rule 164.312(a)(2)(iv) "encryption + decryption" addressable specification at a stronger level for that content (the operator cannot decrypt; HIPAA permits operator-held keys). A small set of operational health fields the server needs (Body Compass settings and cycle averages, EPDS screening results, and medication name/dose/schedule for reminders) is encrypted at rest on our servers rather than E2EE.
- Body Compass is private by default (current version). Body Compass is a solo, vault-only reproductive/cycle tracker: end-to-end encrypted on the user's device and held only by them. In the current version we do not share Body Compass health data with anyone, including a partner; that data is not placed on any shared or merged calendar; it is not written out to any external calendar provider (Google / CalDAV / Calendly); and it is not processed by any AI/LLM feature. External calendar connections (ICS / Google / CalDAV / Calendly) are not currently offered at all — the external-calendar-sync feature was switched off on 2026-07-06 pending a security rebuild, so no calendar data flows into or out of Me Journal today. Partner-sharing, shared/merged-calendar, external-calendar-write-back and AI surfaces for Body Compass are disabled by default behind a reversible administrative configuration; re-enabling any of them is governed by a hard re-enable gate (updated authorisation, a re-run DPIA, an updated AI Act classification, and advance user notice — see ADR-2026-06-15). This further reduces the special-category-data exposure beyond the E2EE baseline above. (EPDS postnatal screening remains available and solo; it is screening-only, not diagnostic. EPDS answers and scores are stored server-encrypted at rest — not E2EE — so we can schedule follow-up reminders.)
- Forensic-grade hash-chained audit log (every admin action and every webhook is recorded in a tamper-evident chain, verified by a daily integrity cron; RFC 3161 timestamp-authority anchoring is built in and will be switched on as part of production hardening). Equivalent to HIPAA 164.312(b) audit controls + 164.308 audit-log review.
- Role-based access control (Clerk roles + Convex queries gated by
requireAdmin()). HIPAA 164.312(a)(1). - Automatic locking + session limits — the vault auto-locks
after a configurable idle window (30 minutes by default) and the
decryption key leaves memory when the tab closes; sign-in sessions
default to 7 days on a browser and 14 days on the installed app,
per
docs/design/PWA_SESSION_DURATION.md. HIPAA 164.312(a)(2)(iii). - Integrity controls (daily chain-verification cron + integrity cron; WORM cold-storage archival with R2 Object Lock is built and activates once archive storage is configured). HIPAA 164.312(c)(1).
- Audit trail of every webhook + admin action, retained 6+ years. HIPAA 164.316(b)(2).
- Breach notification process — FTC HBN-aligned (described above), GDPR 72-hour-aligned. HIPAA 164.404 / 164.406 / 164.408 are not directly applicable but our process produces equivalent outputs (individual notice, regulator notice, media notice for 500+).
- Risk Assessment + Risk Register — ISO 27001:2022 6.1.2 + Annex A.5.7. HIPAA 164.308(a)(1).
- Workforce security + sanctions policy — operator (N) is the sole workforce member; ISO 27002 controls 6.1–6.4 apply.
5. We are explicit when we cannot do something
- Medication interactions / refill tracking / pharmacy export /
taper schedules — explicitly NOT BUILT, documented as
"MHRA/FDA Class I medical-device regulatory territory" in
MEDICATION_TRACKER.md§10 +FUTURE_GROWTH.md§4.5. (A simple dose register + adherence log IS built.) Users who ask for the excluded features are directed to Medisafe / MyTherapy / Apple Health through our support guidance. - Diagnosis / treatment / prescribing — explicitly NOT a feature. Every health-touching screen has a "Me Journal is not a doctor" disclaimer.
- Crisis support — our AI insight features and the public landing-page assistant run a crisis-keyword check before any LLM call; when it triggers, the LLM is bypassed entirely and a fixed-text message with crisis resources (Samaritans 116 123, the 988 Suicide & Crisis Lifeline, and local emergency numbers) is shown instead of attempting to counsel.
6. Contact + escalations
- Privacy questions: privacy@me-journal.com
- Security incidents (suspected): security@me-journal.com
- Public Trust Center: /trust
Footer: This FAQ is informational and not legal advice. If you are a healthcare provider, a hospital, an insurer, or a vendor operating on behalf of one, and you believe Me Journal should be treated as a Business Associate, please contact us at privacy@me-journal.com before deploying the app to your patients/members. We will review whether the analysis above changes and, if so, pursue a Business Associate Agreement before any PHI crosses the boundary.